Our FAQ section covers everything from order placement to shipping details. Our aim is to provide you with all the information you need for a seamless business experience with us.
What kind of products do you offer?
We specialize in a diverse range of brand-new liquidation, surplus, and closeout products. Our inventory includes categories like electronics, apparel, home goods, and more, sourced directly from Worldwide suppliers. The specific items vary based on market availability. Many are branded and / or even licensed closeout goods that may be available in limited quantities. Our goal is to offer new and unique products at a fraction of the competition’s price.
How often are new products added to your newsletter?
New products are added to our newsletter on a weekly basis. We ensure a constant influx of fresh, all new merchandise to meet the dynamic needs of our customers.
Can I request specific products or categories?
Absolutely! We welcome requests for specific products or categories. While we cannot guarantee the availability of every requested item, we strive to accommodate our clients’ needs as best as we can.
How do I place an order?
Orders can be placed by contacting us directly. This can be either via email or by calling us. Simply choose the products you are interested in, specify quantities. Based on availability at that time our team is always available to assist you with your orders.
What are the shipping options and costs?
Shipping options vary depending on the size of the order, the origin of the actual product and the destination. We offer several shipping methods, including standard and expedited. Shipping costs are calculated based on these factors and will be clearly stated at the time of order.
Can you ship directly to my customers (blind shipping)?
Yes, we offer blind shipping services. This means we can ship products directly to your customers without revealing our source. This service is particularly beneficial for resellers and wholesalers who require discretion.
What is your return policy?
Given the nature of liquidation sales, all sales are final. However, in the event of receiving defective or significantly misrepresented goods, please contact us within a specified period for resolution.
How can I stay updated on the latest deals and products?
The best way to stay updated is by subscribing to our weekly newsletters. They feature the latest products, exclusive deals, and important updates from our company.
Are there any minimum order requirements?
We have a flexible order policy with no strict minimum order requirements. On each item unless noted otherwise, full cases need to be ordered. However, for certain special deals or products, there might be a minimum quantity due to the nature of the liquidation market.
How can I contact you for further questions or support?
You can contact us through the form on our website, email, or phone. Our customer support team is available on business days and is dedicated to assisting you with any questions or concerns.
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